Next-Gen Hospitality Recruitment Platform

The agency faced two significant hurdles:

Meeting the pace of hospitality hiring
Existing processes could not keep up with the speed the industry demanded. Hotels and restaurants needed candidates within days, and the client needed to process large candidate pools quickly while keeping quality intact.

Back-office inefficiency
As the agency grew, their internal systems struggled to support operations. Manual tasks, scattered data, and repetitive processes drained time and created friction for the team. Instead of focusing on strategic growth and client relationships, the staff was caught up in day-to-day inefficiencies.

The challenge was not only to build a better system but to design one that could scale seamlessly with rapid growth.

We began with a deep dive into the client’s workflows, mapping out every stage of the recruitment journey. Together, we identified pain points that slowed down operations and reduced efficiency.

From there, our team worked in short, weekly iterations, closely involving the client at every step. This agile approach allowed us to roll out features, test them in real scenarios, and make improvements quickly. By eliminating bottlenecks early, the platform evolved into a tailored solution that met both immediate needs and long-term goals.

From technology point of view, to strike the right balance between speed, scalability, and cost-effectiveness, we built the platform on a modern technology stack:

Supabase provided the backbone for backend operations with ready-to-use functionality for databases, serverless functions, and file storage.

JetAdmin.io accelerated the development of the back-office interface, giving the client’s team an intuitive workspace without the overhead of fully custom builds.

Next.js powered the candidate-facing website, ensuring it was SEO-friendly, responsive, and discoverable. This was key in attracting high-quality applicants organically and building a strong pipeline of talent.

AI-powered automation handled time-consuming, repetitive tasks such as resume parsing, pre-screening, and candidate communications. By reducing manual work, the team could focus on higher-value activities that required human expertise.

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The result was more than just a recruitment platform—it became the client’s engine for growth.

Candidate experience improved, with a seamless, user-friendly onboarding journey that made applying effortless and transparent. Smarter job matching ensured candidates were connected to roles that truly fit their skills and aspirations, leading to higher satisfaction and stronger engagement.

Recruiters worked more efficiently, as AI took care of time-consuming administrative and screening tasks. This automation freed up their schedules to focus on what matters most — building relationships, evaluating top talent, and driving strategic hiring initiatives that delivered real business impact.

The agency scaled confidently, supported by a robust and flexible platform designed to grow alongside the business. As demand increased, the system adapted smoothly — managing larger volumes of candidates, clients, and data without creating new operational bottlenecks.

Visibility increased, with an SEO-optimized website that consistently attracted high-quality candidates through organic search. The agency built a sustainable inbound pipeline, reducing dependence on paid channels and enhancing brand credibility within the industry.

This collaboration highlights how modern technology, thoughtful design, and agile teamwork can reshape recruitment in industries where speed and quality are non-negotiable.

Our client moved from a fragmented and inefficient setup to a streamlined, AI-driven recruitment ecosystem—one that empowers candidates, supports recruiters, and sets the agency apart as a digital-first leader in hospitality recruitment.